SHIPPING

POSTAGE & HANDLING
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We only ship within Australia at this time.
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There is a flat rate of $15 for shipping and handling.
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All orders will be shipped within 2 business days of purchase.
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You will receive a confirmation email with a tracking number.
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All parcels will be sent via Australia Post - We are not responsible for any loss or damage that may occur during transit. However we will gladly point you in the right direction should anything happen.
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If you wish to collect your order to avoid shipping fees, please email us directly at smokeofwands@gmail.com
RETURNS & EXCHANGE POLICY
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We do not offer exchange or refund due to change of mind.
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If an item has a fault, please contact us as soon as possible and provide photographs of your purchase. We will asses the fault and send a replacement if necessary.
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Please keep in mind, as our products are crafted by hand, each will be slightly different. We believe this adds to the charm and uniqueness of our products.
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